We do not provide exchanges or refunds on personalised products, books & food items. Refunds will only be provided on items that are unavailable in your order.
Items purchased on Sale or at a discounted rate by using a coupon code are considered final sales and cannot be returned.
For Damaged Items: Please check your order thoroughly upon receiving. If there are any damages upon receipt, kindly email us on customerservice@awwbaby.co.in with a photo of the product within 24 hours of receiving. Upon approval, we will have the damaged item collected and replace such product or provide store credit for the same.
Exchanges or Returns can be done within 7 days of receipt provided the item is unused and intact in it’s original packaging. Kindly inform us customerservice@awwbaby.co.in within the said time frame.The shipping cost for the return will be borne by the customer. Request you to please share the tracking details with us on email.
Upon receipt we will inspect the item. Once approved, we will provide you with a store credit (less shipping cost). We do not give credit for the shipping cost. We do not provide refunds.
If an item has been opened or tampered with, it cannot be returned.
Please ship the following items in it's packaging to the below address:
AWEBABY LIFESTYLE LLP,
B-1103, O2 Commercial Building, Plot No. 23-24, Near Minerva Industrial Estate, Mulund (WEST), Mumbai, Maharashtra, India 400080
